GPTunneL terms of service — licence agreement (offer)

version dated 31.07.2026

Republic of Estonia

This document constitutes an offer by Shock Labs OÜ (registry code 14015152) to legal entities, sole proprietors, and legally capable individuals aged 18 or older to conclude an Agreement for access to and use of the GPTunneL Platform and Services on the terms set out below. By accepting this Offer, an individual Client confirms that they are at least 18 years old and that the information provided during registration is accurate.

1. Subject of the Agreement

1.1. This Agreement sets forth the general terms and conditions under which OÜ "ShockLabs" provides the Client with access to the GPTunneL Platform and its Services. The list, functionality, and description of the Services are available on the Website and within the Platform. OÜ "ShockLabs" may introduce new functionality and additional paid Services and may change the conditions under which they are provided, including pricing and payment procedures, by publishing the relevant information on the Website or in the Platform interface.

1.2. Access to and use of the Platform and Services are subject to the Client's acceptance of and compliance with this Offer and the following mandatory documents:

• Privacy Policy: https://www.gptunnel.ru/en/documents/privacy
• Acceptable Content Rules: https://www.gptunnel.ru/en/documents/content-rules
• Acceptable Media Content Policy: https://www.gptunnel.ru/en/documents/acceptable-media-content-policy-2
• Acceptable Music Content Policy: https://www.gptunnel.ru/en/documents/acceptable-media-content-policy

1.3. The prices and billing units applicable to the Services are published at https://www.gptunnel.ru/en/prices and are an integral part of the conditions for using the Services.

1.4. Instructions and other information published on the Website or in the Platform interface regarding the operation of the Platform and the use of the Services must also be followed by the Client.

1.5. The Client must review this Offer and the mandatory documents before Acceptance.

2. Procedure for Entering into the Agreement

2.1. A User may accept this Offer on their own behalf or on behalf of a legal entity if the User is duly authorized to represent that entity.

2.2. Full and unconditional acceptance of this Offer (the "Acceptance") occurs when the Client performs the first of the following actions: registers an account on the Platform; begins using any Service; makes a payment or tops up the Account Balance; or connects an external account or integration through the Platform. OÜ "ShockLabs" may restrict the registration of new Clients where access cannot be provided for technical, legal, security, or other reasonable grounds.

2.3. Actions described in Clause 2.2 performed by a person whose Agreement was previously terminated for breach do not constitute valid Acceptance unless OÜ "ShockLabs" expressly or through unequivocal conduct confirms otherwise. OÜ "ShockLabs" may use technical measures to restrict Acceptance by such persons.

2.4. This Offer takes effect when it is published at https://www.gptunnel.ru/en/documents/contract and remains in effect until withdrawn by OÜ "ShockLabs". Acceptance creates a binding Agreement under the laws of Estonia. The Offer is considered withdrawn when its text is no longer available at the stated address.

2.5. The Agreement takes effect upon Acceptance and is concluded for an indefinite term.

2.6. OÜ "ShockLabs" may amend this Offer and the documents referenced in it or withdraw the Offer. Unless another effective date is stated, amendments take effect when the updated document is published at the relevant address specified in this Offer.

2.7. Where reasonably practicable, OÜ "ShockLabs" will notify the Client of material amendments at least 10 (ten) calendar days before they take effect. This advance notice does not apply where amendments are required by law, relate to security or abuse prevention, or introduce new Services or functionality. Notices may be sent by email or through the Platform interface.

2.8. The mandatory documents listed in Clause 1.2 and the pricing information listed in Clause 1.3 may be updated by publishing a new version at the relevant address. OÜ "ShockLabs" is not required to notify the Client of changes concerning Services the Client does not use.

2.9. The Client is responsible for reviewing the current versions of the Offer and the referenced documents. Continued use of the Platform after an amendment takes effect constitutes acceptance of the amended terms. A Client who does not accept an amendment may terminate the Agreement in accordance with Section 11.

3. Trial Period

3.1. OÜ "ShockLabs" may provide a Trial Period to allow a Client to become familiar with the functionality of the Services.

3.2. A Trial Period may be made available to selected Clients, including legal entities and sole proprietors, at the discretion of OÜ "ShockLabs".

3.3. The Trial Period may be limited by time, functionality, usage volume, or the amount of a Grant. The applicable restrictions and Grant amount are communicated through the Platform or directly to the Client.

3.4. OÜ "ShockLabs" records the cost of Services consumed during the Trial Period according to the published prices in order to determine when the Trial Period or Grant is exhausted.

3.5. The Client may transition to paid use by topping up the Account Balance. Unless otherwise stated, any unused part of a Grant remains available until its stated expiration and is applied before or together with paid funds according to the Platform's billing logic.

3.6. Before enabling paid use, OÜ "ShockLabs" may request information or documents reasonably necessary to verify the data provided by the Client. Failure to provide the requested information may result in suspension or refusal of access.

3.7. Additional technical and functional restrictions may apply during the Trial Period.

3.8. The availability and uninterrupted operation of the Services are not guaranteed during the Trial Period.

4. Service Management

4.1. Access to the Platform and Services is provided remotely via the Internet. The Client is responsible for arranging and paying for its own Internet access.

4.2. The Client orders, configures, and manages Services through the Platform interface or the Service API. Use of a Service begins when access to that Service is made available to the Client.

4.3. If the Client grants access to the Platform or a Business Account to Client Representatives, those representatives must comply with this Offer and the referenced documents. The Client is responsible for informing them of the applicable terms and for their actions within the Client's account.

4.4. OÜ "ShockLabs" provides the technical means for interactions between the Client and Client Representatives. Unless required for providing, securing, or moderating the Services, OÜ "ShockLabs" does not determine the purpose or content of information transmitted by the Client or its representatives.

5. Service Costs

5.1. The cost of the Services is determined according to the prices published at https://www.gptunnel.ru/en/prices and is calculated using the billing units applicable to each Service. Taxes are included only where this is expressly stated.

5.2. OÜ "ShockLabs" may change prices by updating the relevant information on the Website or in the Platform. Where reasonably practicable, material price changes affecting Services already used by the Client will be communicated through the Platform or by email before they take effect.

5.3. Orders, consumption, and charges are recorded automatically using the Platform's software, databases, and statistical records. Those records are used to calculate the cost of the Services.

5.4. A partial billing unit may be rounded up to a full billing unit unless the pricing rules for the relevant Service state otherwise.

5.5. OÜ "ShockLabs" may provide Grants, discounts, promotional prices, or other special offers. The applicable conditions are published on the Website, in the Platform interface, or communicated directly to the Client.

6. Payment Procedures

6.1. The Services are provided on a prepaid pay-as-you-go basis. The Client tops up the Account Balance in an amount selected by the Client, and the cost of consumed Services is deducted from the Account Balance in real time according to the Platform's automated usage records.

6.2. Paid Services may be used only while the Account Balance is sufficient to cover their cost. OÜ "ShockLabs" may prevent the placement or execution of an Order where the Account Balance is insufficient.

6.3. Available payment methods are displayed in the Platform and may depend on the Client's location, account type, payment provider, and technical availability. Payment may be processed by third-party payment providers, including card-acquiring providers.

6.4. The payment currency and the amount payable are displayed to the Client in the Platform or on the payment provider's checkout page before payment. The Client is responsible for bank, conversion, and other third-party fees, if any.

6.5. A payment is considered completed after OÜ "ShockLabs" receives confirmation from the relevant bank or payment provider that the payment has been successfully credited or settled.

6.6. A completed payment is credited to the Account Balance. The Account Balance is a technological record used for billing and is not a bank, payment, deposit, or electronic money account.

6.7. If taxes, including value-added tax, must be charged under applicable law, they will be included in or added to the amount payable as indicated at checkout or in the applicable pricing information.

6.8. OÜ "ShockLabs" may suspend access to paid Services where the Account Balance is insufficient, a payment is reversed or disputed, or a payment provider reports suspected fraud or another payment-related risk.

6.9. Unless a separate written agreement expressly provides otherwise, the Platform does not provide post-payment, a credit limit, payment against an invoice, or a payment threshold. Creating a Business Account does not by itself create any such payment arrangement.

7. Rights and Obligations of the Parties

7.1. Obligations of OÜ "ShockLabs"

7.1.1. Provide the Client with access to the Services in accordance with this Offer.

7.1.2. Provide informational and technical support regarding the use of the Platform.

7.1.3. Notify the Client of material changes where notice is required under this Offer.

7.1.4. Reject requests to disclose Client data unless disclosure is permitted or required by applicable law or the referenced documents.

7.1.5. Notify affected Clients of material security incidents where and to the extent required by applicable law.

7.2. Rights of OÜ "ShockLabs"

7.2.1. Suspend the Client's access to all or part of the Platform in the following cases:

• breach of this Offer, the Acceptable Content Rules, or another mandatory document;
• breach of a warranty or representation given by the Client;
• insufficient Account Balance, payment reversal, or failure of a payment;
• force majeure or a material security or technical risk;
• a binding request or instruction from a competent authority;
• use of the Services in violation of intellectual property rights or other third-party rights;
• restriction or blocking of access by a Provider integrated into the Platform;
• another case expressly specified in this Offer or a mandatory document.

7.2.2. Block, reject, restrict, hide, or delete information or Content where it violates the Acceptable Content Rules, applicable law, or third-party rights; threatens the normal operation or security of the Platform; or must be restricted under a court order or instruction from a competent authority.

7.2.3. Delete an inactive Personal Account where no Client activity has occurred for more than 11 (eleven) consecutive months. Before deletion, OÜ "ShockLabs" will send a notice to the Client's email address and/or phone number. The account may be deleted if the Client does not reactivate it within 30 (thirty) days after the notice.

7.2.4. Establish and change Limits, Quotas, and other technical restrictions, including different restrictions for different categories of Clients where permitted by applicable law.

7.2.5. Carry out maintenance that may temporarily interrupt the Platform. Where the total planned interruption is expected to exceed 30 (thirty) minutes within 24 hours, OÜ "ShockLabs" will use reasonable efforts to notify affected Clients through the Platform or by email.

7.2.6. Request information or documents reasonably necessary to verify Client data, investigate abuse, comply with law, or protect the Platform. Failure to provide the requested information within 5 (five) business days may result in suspension.

7.2.7. Engage Providers and other third parties to provide all or part of the Services.

7.2.8. Terminate the Agreement in the cases specified in Section 11.

7.3. Rights of the Client

7.3.1. Terminate the Agreement if the Client does not accept amendments to this Offer or the mandatory documents, by notifying OÜ "ShockLabs" no later than 7 (seven) calendar days after the amendments take effect.

7.3.2. Request informational and technical support.

7.3.3. Submit inquiries and complaints concerning the Services.

7.4. Obligations of the Client

7.4.1. Pay for the Services used by the Client.

7.4.2. Comply with this Offer, the Acceptable Content Rules, the Provider rules applicable to the selected Services, and the other mandatory documents.

7.4.3. Back up information and Content where the Client considers this necessary.

7.4.4. Promptly report material technical issues to support.

7.4.5. Keep account credentials, API keys, and other authentication data confidential and prevent unauthorized access.

7.4.6. Immediately notify OÜ "ShockLabs" of actual or suspected loss, compromise, or unauthorized use of authentication data.

7.4.7. Keep Client information up to date and notify OÜ "ShockLabs" of material changes within 5 (five) business days.

7.4.8. Review notices and information made available through the Website, the Platform, or email.

7.4.9. Provide documents reasonably requested under this Offer within 5 (five) business days unless another period is specified.

7.4.10. Not assign rights or obligations under the Agreement without the prior written consent of OÜ "ShockLabs".

7.4.11. Not use the Services to create or operate a service or software product that violates applicable law or third-party rights.

7.4.12. Not decompile, disassemble, reverse engineer, bypass, or interfere with technical restrictions of the Platform or Services except where such restriction is prohibited by applicable law.

7.4.13. Not disable, distort, manipulate, or circumvent mechanisms that record Service consumption or calculate charges.

7.4.14. At the Client's own cost, maintain the technical means necessary to access and use the Platform, including:

• a stable Internet connection with sufficient data-transfer capacity;
• compatible computers, mobile devices, and other hardware;
• current operating systems, supported web browsers, and other required software;
• reasonable security controls, including current anti-malware and firewall protection where appropriate.

7.4.15. Where the Client uses a Business Account, invite only authorized Client Representatives, assign appropriate access rights, obtain any notices or consents required for processing their personal data, and independently regulate its legal and employment relationships with those representatives.

8. Warranties and Representations

8.1. The Client warrants and represents that:

8.1.1. The information provided during registration and use of the Platform is accurate, complete, and truthful.

8.1.2. A person accepting the Offer on behalf of another Client has the authority required to do so.

8.1.3. The Client has reviewed this Offer and the mandatory documents and understands the subject matter and consequences of the Agreement.

8.1.4. The Client understands and accepts the restrictions and rules applicable to the Platform and the selected Services.

8.1.5. The Client will comply with applicable law when using the Platform.

8.1.6. The Client will comply with the terms and usage policies of Providers whose Services are selected through the Platform and is responsible for moderating requests submitted through the API.

8.1.7. Where the Client acts as a Client Representative, the Client is authorized to use the relevant Business Account and the relationship between the representative and the Business Account owner permits the processing and use of information created or submitted through that account.

8.2. OÜ "ShockLabs" warrants and represents that:

8.2.1. OÜ "ShockLabs" has the rights, authorizations, or contractual permissions reasonably necessary to provide access to the Platform and Services under this Offer.

8.2.2. To the best of its knowledge, providing the Services under this Offer does not violate applicable law, its obligations to third parties, or third-party rights.

8.2.3. Except for warranties expressly stated in this Offer or mandatory under applicable law, the Platform and Services are provided without other express or implied warranties, including fitness for a particular purpose.

8.2.4. When providing technical access to Services, OÜ "ShockLabs" does not determine the Client's purpose for transmitting information and does not select the recipient or alter the information except as technically necessary to provide, secure, route, or moderate the Services.

8.2.5. Personal data is processed in accordance with the Privacy Policy at https://www.gptunnel.ru/en/documents/privacy. If the Client submits personal data of third parties, the Client must have a valid legal basis for doing so.

8.2.6. The Client agrees to receive service-related and informational messages. Marketing messages may be refused or unsubscribed from using the method specified in the relevant message.

8.2.7. As between OÜ "ShockLabs" and the Client, OÜ "ShockLabs" does not claim ownership of Content created by the Client using the Services. Rights in generated Content and the Client's ability to use it are subject to applicable law and the terms, restrictions, and policies of the relevant Providers. The Client grants OÜ "ShockLabs" only the rights necessary to process Content for providing, securing, and supporting the Services.

9. Liability of the Parties

9.1. General Liability

9.1. The Parties are liable for non-performance or improper performance of their obligations under the Agreement in accordance with this Agreement and, where not regulated by it, applicable Estonian law.

9.2. Client Responsibility

9.2.1. The Client is responsible for ensuring that requests and Content comply with applicable law, the mandatory documents, and third-party rights.

9.2.2. If the Client processes personal data through the Services, the Client is responsible for having a lawful basis and complying with applicable data-protection requirements.

9.2.3. If a request contains prohibited Content or otherwise fails moderation under the Acceptable Content Rules or Provider policies, a response or generation may not be produced.

9.2.4. On the third and each subsequent detected attempt to generate prohibited Content, amounts charged for processing the relevant request may be non-refundable as a contractual consequence of repeated violation of the Acceptable Content Rules.

9.3. Force Majeure

9.3.1. Neither Party is liable for partial or complete non-performance caused by extraordinary circumstances beyond its reasonable control, including natural disasters, industrial accidents, terrorism, war, civil unrest, widespread network or infrastructure failures, or binding acts of public authorities that make performance impossible.

9.3.2. The affected Party must notify the other Party within a reasonable time and provide available information about the event and its expected effect on performance.

9.3.3. If the force majeure event or its consequences continue for one month or more, either Party may terminate the Agreement.

10. Limitation of Liability

10.1. To the maximum extent permitted by applicable law, OÜ "ShockLabs" is not liable for lost profits or indirect, incidental, special, or consequential damages arising from the provision or use of the Platform or Services.

10.2. OÜ "ShockLabs" does not guarantee that the Services will meet the Client's specific expectations. The Services and the quality of generated Content depend on Provider technologies and are made available on an "as is" and "as available" basis, subject to mandatory law.

10.3. OÜ "ShockLabs" does not select or control the Client Representatives invited to a Business Account or the roles and permissions assigned to them by the Client.

10.4. OÜ "ShockLabs" is not responsible for the legality, accuracy, quality, or use of requests or Content submitted, generated, published, or distributed by the Client.

10.5. OÜ "ShockLabs" is not responsible for interruptions, delays, or losses caused by telecommunications networks, Internet providers, the Client's hardware or software, or other systems outside its reasonable control.

10.6. OÜ "ShockLabs" is not responsible for claims arising from services the Client provides to third parties using the Platform or from the Client's infringement of third-party rights.

10.7. OÜ "ShockLabs" is not responsible for software, integrations, or other components independently acquired, installed, or configured by the Client and not provided by OÜ "ShockLabs".

10.8. To the maximum extent permitted by applicable law, the total liability of OÜ "ShockLabs" for direct losses is limited to the total amount paid by the Client for the Services during the most recent Reporting Period preceding the event giving rise to liability.

10.9. OÜ "ShockLabs" is not responsible for the availability, functionality, pricing, or policies of Providers integrated into the Platform.

11. Termination of the Agreement

11.1. Termination by the Client

11.1. The Client may terminate the Agreement by giving written notice to OÜ "ShockLabs" at least 10 (ten) calendar days before the intended termination date.

11.2. Termination Due to Amendments

11.2. A Client who does not accept an amendment to the Offer or a mandatory document may terminate the Agreement by notifying OÜ "ShockLabs" no later than 7 (seven) calendar days after the amendment takes effect.

11.3. Submission of Termination Notice

11.3. A termination notice must be sent from the Client's registered email address or as a scanned statement signed by the Client or its authorized representative to an email address of OÜ "ShockLabs" specified on the Website.

11.4. Termination by OÜ "ShockLabs"

11.4. OÜ "ShockLabs" may terminate the Agreement or access to individual Services with immediate effect in the following cases:

• termination or material change of relationships with a Provider, contractor, partner, or licensor whose technology is necessary for the relevant Service;
• repeated breach of the Agreement by the Client;
• failure to remedy a breach within 5 (five) business days after suspension;
• breach of the Acceptable Content Rules or Provider policies resulting in a violation of law or third-party rights;
• where performance of the Agreement or provision of a Service would violate applicable law.

11.4.1. OÜ "ShockLabs" may also terminate the Agreement without cause by giving the Client at least 30 (thirty) calendar days' written notice, subject to mandatory law.

11.5. Data and Content Deletion

11.5.1. Following suspension of access, OÜ "ShockLabs" may retain Client information and Content for the following periods:

• for Business Accounts: up to 60 (sixty) calendar days, depending on the selected Service, after suspension due to insufficient balance or after the Trial Period ends;
• for Personal Accounts: up to 60 (sixty) calendar days, depending on the selected Service, after suspension due to insufficient balance or after the Trial Period ends;
• for suspension resulting from another violation: up to 7 (seven) calendar days unless another period is required by law.

If the relevant cause is not remedied within the applicable period, OÜ "ShockLabs" may mark the information and Content for deletion and delete them together with associated Platform resources within 72 (seventy-two) hours.

11.5.2. Information, Content, and Platform resources may be deleted earlier following early termination by OÜ "ShockLabs". Resources used during a Trial Period may be deleted at any time after access to the Trial Period is suspended.

11.5.3. Upon termination of the Agreement, Client information and Content may be marked for deletion and removed with the associated resources within 72 (seventy-two) hours unless a longer retention period is required by applicable law.

11.6. Refund Policy

11.6. Unused funds remaining in the Account Balance will not be refunded. Exceptions may be made on a case-by-case basis upon the Client's written request to kv@shds.io. OÜ "ShockLabs" reserves the right to make the final decision on refunds and, if approved, the refund will be processed within 30 (thirty) calendar days, less any amounts lawfully withheld in connection with the Client's breach.

11.7. Continuing Obligations

11.7. Obligations that by their nature survive termination, including confidentiality, settlements, intellectual property, and use of information, remain in force after termination.

11.8. Liability for Breaches

11.8. Termination does not release either Party from liability for a breach that occurred while the Agreement was in force.

12. Governing Law and Dispute Resolution

12.1. Governing Law

12.1. This Offer, the Agreement, and their performance are governed by the laws of Estonia. Matters not fully regulated by this Offer or the referenced documents are determined under applicable Estonian law.

12.2. Dispute Resolution Procedure

12.2.1. The Parties will use reasonable efforts to resolve disputes arising from the Agreement through negotiations.

12.2.2. Before commencing court proceedings, the Parties will follow a written claims process.

12.3. Pre-Trial Claim Process

12.3.1. Claims related to the Services must be submitted to OÜ "ShockLabs" in writing. OÜ "ShockLabs" will review a claim within 30 (thirty) calendar days after receipt.

12.3.2. A monetary claim must be signed by the Client or an authorized representative and submitted through a communication channel specified in this Offer.

12.4. Court Proceedings

12.4.1. If the Parties do not resolve a dispute within the claim-review period, either Party may submit the dispute to a competent court.

12.4.2. Unless mandatory law provides otherwise, unresolved disputes are subject to the jurisdiction of the courts at the registered office of OÜ "ShockLabs".

13. Confidentiality

13.1. Confidential Information

13.1. Confidential Information includes non-public scientific, technical, technological, production, financial, economic, security, authentication, software, source-code, statistical, client, product, service, and research information disclosed by one Party to the other in connection with the Agreement. The receiving Party must not disclose or use Confidential Information except as permitted by the Agreement, applicable law, or the disclosing Party's written consent.

13.2. Safeguarding Confidential Information

13.2. The receiving Party must protect Confidential Information with at least reasonable care and no less carefully than its own similar information. It must notify the disclosing Party of suspected or actual unauthorized disclosure as soon as reasonably possible and no later than 5 (five) calendar days after discovery.

13.3. Information Submitted to Providers

13.3. The Client must not submit third-party confidential information or information protected as a commercial, banking, medical, professional, or other legally protected secret unless the Client is authorized to do so. Content submitted to a Service may be transmitted to the relevant Provider as technically necessary to process the Client's request. The Client is responsible for deciding whether information is appropriate to submit to a Provider-integrated Service.

13.4. Exceptions

13.4. Confidentiality obligations do not apply to information that is public through no fault of the receiving Party, was lawfully known to the receiving Party before disclosure, was lawfully received from a third party without confidentiality restrictions, or is disclosed with the disclosing Party's written consent.

13.5. Liability for Breach

13.5. A Party that intentionally or negligently discloses Confidential Information in breach of this Agreement must compensate the other Party for direct losses caused by the breach, subject to applicable law and Section 10.

13.6. Duration

13.6. The confidentiality obligations remain in effect for 3 (three) years after termination of the Agreement.

13.7. Permitted Disclosures

13.7. Disclosure is permitted where reasonably necessary:

• to comply with a lawful request from a competent public authority;
• to auditors, lawyers, and external consultants bound by appropriate confidentiality obligations;
• to an affiliated entity that needs the information to perform obligations under the Agreement;
• to Providers, payment processors, hosting providers, and other third parties engaged in providing all or part of the Services, subject to applicable confidentiality and data-protection requirements.

13.8. Provider Processing

13.8. OÜ "ShockLabs" is not responsible for a Provider's independent use or disclosure of information that the Client knowingly submits to that Provider through a Service, except to the extent responsibility cannot be excluded under applicable law.

14. Notifications and Information Exchange

14.1. Legal Validity of Electronic Communications

14.1. The Parties recognize the legal validity and evidentiary value of electronic correspondence, notices, and documents exchanged using the methods specified in this Section.

14.2. Notifications from OÜ "ShockLabs"

14.2. OÜ "ShockLabs" may send contractual and service-related notices by:

• email to the address associated with the Client's account;
• posting the notice in the Personal Account, Business Account, Management Console, or another relevant section of the Platform interface;
• SMS or another electronic message sent to contact details provided by the Client.

14.3. Notifications from the Client

14.3. The Client may send notices or inquiries by:

• email to an address of OÜ "ShockLabs" specified on the Website;
• a support or feedback form available on the Website or in the Platform.

14.4. Receipt and Review

14.4. The Client is responsible for reviewing notices made available in the Platform interface. An email notice is considered received on the date it is sent as recorded in the sender's email system, unless mandatory law provides otherwise.

14.5. Written Form

14.5. A requirement for written notice under the Agreement is satisfied when the notice is sent through a method specified in this Section and permits the sender and the content of the notice to be identified.

15. Final Provisions

15.1. The Agreement does not create an agency, partnership, joint venture, employment, franchise, or other relationship not expressly stated in the Agreement.

15.2. If any provision of this Offer or a referenced document is invalid or unenforceable, the remaining provisions remain in effect to the extent permitted by law.

15.3. A failure or delay by OÜ "ShockLabs" to enforce a provision does not waive its right to enforce that provision or address a later breach.

15.4. Except for the limited rights necessary to use the Services under this Agreement, the Agreement does not transfer intellectual property rights in the Platform or Services to the Client.

15.5. The Client may not assign its rights or obligations under the Agreement without the prior written consent of OÜ "ShockLabs".

15.6. OÜ "ShockLabs" may assign a claim for an outstanding financial obligation to a third party and disclose information reasonably necessary for collection, subject to applicable law.

15.7. A Party whose name, legal status, address, payment details, or other information material to performance changes must notify the other Party within 5 (five) business days.

16. Definitions

Capitalized terms used in this Offer have the meanings below unless the context clearly requires otherwise.

Acceptance

The full and unconditional acceptance of this Offer through an action specified in Clause 2.2.

Account Balance

A technological record of funds credited for use of the Services and charges deducted for consumed Services. It is not a bank, payment, deposit, or electronic money account.

Agreement

The agreement between OÜ "ShockLabs" and the Client for use of the Platform and Services, concluded through Acceptance of this Offer.

Business Account

A team account within the Platform that may allow an owner or administrator to invite Client Representatives, assign roles and access rights, use a shared Account Balance, view analytics, manage model restrictions and API access, and use other team functionality. A Business Account does not by itself provide post-payment, invoicing, or credit.

Card

A bank card or other card-based payment instrument used to make a payment through an available payment provider.

Client

A legal entity, sole proprietor, or legally capable individual aged 18 or older who accepts this Offer. Where the context requires, Client includes a duly authorized Client Representative acting through the Client's account.

Client Representatives

Employees, contractors, or other persons authorized by the Client to access the Platform or a Business Account. Their access level is determined by the Client.

Content

Data, personal data, text, software, databases, music, audio, photographs, graphics, video, messages, prompts, outputs, and other materials submitted, processed, stored, or generated through the Services.

Grant

A promotional credit or discount provided under conditions specified by OÜ "ShockLabs".

Limits

Technical restrictions on Service usage determined by the Platform's architecture or Provider restrictions.

Offer

This document, titled "Offer for the Use of the GPTunneL Platform and Services," published at https://www.gptunnel.ru/en/documents/contract.

Order

A selection or request for a Service and its parameters, configuration, or other options submitted through the Platform.

Parties

OÜ "ShockLabs" and the Client jointly.

Personal Account

An account used by an individual Client for personal access to the Platform.

Platform

The GPTunneL software and technical environment available at https://app.gptunnel.ai/ and related interfaces through which the Services are provided.

Provider

A third-party technology, model, application, payment, hosting, or software provider whose products or services are integrated into or used to provide the Platform, including AI-model providers.

Quotas

Operational usage restrictions applied to a Client, account, Service, or Provider.

Reporting Period

A calendar month used by the Platform for accounting and statistical purposes. Usage timestamps and charges are recorded according to the time settings displayed or used by the Platform.

Services

Online tools, software, APIs, and resources made available through the Platform, including AI-assisted text, image, audio, video, code, data-processing, storage, and related functionality.

Trial Period

A limited period or usage allowance during which selected functionality may be tested without payment or with a Grant.

User

An individual who accesses or uses the Platform on their own behalf or as a Client Representative.

Website

The public GPTunneL website at https://www.gptunnel.ru/en/ and the Platform at https://app.gptunnel.ai/, together with their relevant document and support pages.

OÜ "ShockLabs"

Shock Labs OÜ, an Estonian private limited company with registry code 14015152 and the service provider under this Offer.

17. Details of Shock Labs OÜ

Service Provider: Shock Labs OÜ

Registry code: 14015152

Registration date: 16 March 2016

Legal address: Tallinna mnt 29-75, 20303 Narva, Ida-Virumaa, Estonia

Postal address: Tallinna mnt 29-75, 20303 Narva, Ida-Virumaa, Estonia

Email: it@shds.io

IBAN: BE82 9678 1468 4168

BIC/SWIFT: TRWIBEB1XXX

Bank: Wise

Bank address: Rue du Trône 100, 3rd floor, 1050 Brussels, Belgium